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Shipping

Rocky Mountain Mattress offers shipping at a nominal fee to all customers with addresses in the contiguous United States. Customers located outside of the contiguous United States are asked to contact us with your shipping address, and we will be happy to provide you with a shipping price quote. 

All mattress orders are scheduled for delivery within 7 to 14 business days*. Adjustable mattresses can take up to 5 weeks for delivery.

The following shipping options are available:

Bronze Delivery – FREE
With the Bronze Delivery option, shipping is free, a professional delivery person will drop your mattress order at the curbside of your home or apartment. Assistance inside the home or apartment is not provided.
Silver Delivery – $199
Silver Delivery includes installation of your sleep system. Two delivery professionals will bring your mattress or bed into your home (up to two flights of stairs), where they will assemble and install the product for you. Silver Delivery service includes removal of packaging material.( Not available for component DIY mattresses.)
Gold Delivery – $299
Gold Delivery includes installation of your new sleep system and removal of your old bedding. Two delivery professionals will bring your mattress or bed into your home (up to two flights of stairs), where they will assemble and install the product for you. Gold Delivery service includes removal of your old bedding as well as packaging material from your new sleep system.( Not available for component DIY mattresses.)

* Please note: Shipping for Silver and Gold Delivery may take up to 8 additional days.

Cancellation Policy

Please read the following cancellation policy carefully. By placing your Rocky Mountain Mattress order, you agree to the following:

  • Orders cancelled within 24 hours: Orders that are cancelled within 24 of being placed are not subject to a cancellation fee.
  • Orders cancelled after 24 hours and have not shipped: Orders that are cancelled after 24 hours, which have not shipped, will be assessed a $29 cancellation fee.
  • Orders that are cancelled after the order has been processed and shipped are subject to all associated shipping costs, plus a 20% restocking fee.
  • Custom mattress orders cannot be cancelled once cutting begins.