RMM Advantage

Archive for May 13th, 2008

Our Commitent to Service, Quality, and Price

Tuesday, May 13th, 2008

Here at Rocky Mountain Mattress, we are committed to providing you with the best possible experience when buying a mattress. I recently found a quote that I thought was appropriate to our mantra.

“A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.”
-Jeff Bezos ( Founder)

The “memory foam mattress” industry is extremely competitive, especially on the web. Because of this we have tried to create the reputation of great customer service, the highest quality product, and competitive prices so that our customers will keep coming back.

I found it ironic that the most appropriate quote comes from the founder of the most successful web marketplace in the history of the internet. Reputation is an absolute necessity online. Because it is all you have. If you walk into a mattress store (or any other for that matter), you can touch the product, speak to someone for help, and compare products. And purchasing anything on the web is a drastically different experience. That experience is based on trust. Trust that the site is going to do what they promised. Trust that the product is going to be quality, trust that if something goes wrong, the company will stand behind their name and deliver.

That is why we at Rocky Mountain Mattress are determined to earn your trust and become your only source for the best in Memory Foam Mattresses.

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